Providing language and job skills to those who need them the most
The Office of Outreach Programs are grant programs funded by the Rhode Island State Department of Labor and Training, the Rhode Island State Department of Human Services, and individual sponsors which provide training, support services, employment skills and job placement to unemployed, underemployed or dislocated workers. We also provide support services to employers and employees by providing skill training that fits the needs of employers. We house an excellent program in Computer Assisted English Language Learning (CAELL) for Rhode Island’s multicultural populations who are in need of acquiring English language skills as well as those interested in learning a Computer Assisted Foreign Language, such as Spanish, German, or Russian. We provide Computer Assisted Literacy and Math skill training to those in need of increasing their literacy skills.
This curriculum is devoted solely to training employees how to establish and run a green office. In addition, Outreach Programs provides a Green Certification Component to each participant enrolled in any of the other training programs offered. This initiative will not only help our environment, but also assist all industry sectors in becoming more eco-friendly.
TRABAC (Training Responsible Adults to be Bookkeeping and Accounting Clerks)
The courses apply the theory and practice of double-entry bookkeeping, use of journals and ledgers, preparation of basic payroll records, worksheet statements, bank statement reconciliations, adjusting and closing entries and development.
TRACS (Training Responsible Adults as Customer Service Specialists)
This program is being revised to incorporate Business Management to help students find positions in Retail and Office Management. This innovative training program prepares students for entry level customer service positions with job titles such as customer service representative, client service representatives general office clerk, or call center representative. Each graduate receives an ISCA Certification. Contact us for the next starting date.
TRAIT (Training Responsible Adults as Insurance Technicians)
Insurance terminology, general principles of insurance, customer service skills, manual/computer ratings, preparation for State of RI Producer’s License, internship.
TRAMA (Training Responsible Adults as Medical Assistants)
Medical terminology, medical 3rd party billing and coding, medical office skills, clinical office techniques, software specific to medical field, internship.
Additional Programs
ASPIRE (Adults Striving, Preparing, Improving for Real Employment)
This vocational training program covers GED preparation, ESL, computer classes, instruction in office technology, business communications, as well as employable skills. With the assistance of mentors, ASPIRE students will observe and may enroll in any of the Outreach Training Programs. Internships and job placement assistance is provided to program participants
CAELL (Computer Assisted English Language Learning)
Instruction in improving English listening, speaking, reading, writing and pronunciation skills using classroom instruction coupled with multimedia technology.
FLIP (Financial and Functional Literacy Incentive Program)
Project FLIP is a collaborative effort between the Northern Rhode Island Chamber of Commerce and Rhode Island College Outreach Programs. It is a comprehensive 50 week program including 24 weeks of functional literacy and financial literacy classes focusing on acquiring the necessary level of English language reading, speaking and writing skills as well as receiving a foundation of knowledge that will enable students to build a lifelong financial strategy to ensure economic independence.
GRAPHIC (Giving Refugees a Promising Headstart in Computers)
Newly arrived refugees receive English as a Second Language instruction and computer literacy skills.
In addition, we offer support services, such as workplace English to employers/employees, attitudinal counseling, employment skills, job development and placement services. We also provide workplace and on-site services to employers and employees by providing skill training that fits the needs of employers. We serve the unemployed, underemployed, dislocated workers, some of whom are limited-English and need assistance in language and work skills, training, and placement. We serve Rhode Island and nearby Massachusetts.
Please contact Vidal De la Cruz at (401) 456-8698 for further information on our programs.
We offer Support Services to Employees and Employers
Interpreting and translating in Spanish, Portuguese, Cape Verdean, Russian, Ukrainian, Latvian, etc.
Conflict resolution concerning multicultural issues in the workplace
Workplace English/Spanish language skills
Basic SCANS skills
Instruction in safety procedures
Assessment of prior work skills
Individualized testing
Who Needs These Programs?
Unemployed, Underemployed, Dislocated Workers -- some of whom are limited-English and need assistance in training, language and work skills assessment and placement
Employers who wish to take advantage of the high level skills brought to this country by people of other cultures and retrained workers
Service Providers who do not have the facilities to train and assess their clientele
Educational Institutions who wish to enroll and/or certify limited-English adults for academic programs or degrees
The Office of Outreach Programs are grant programs funded by the Rhode Island State Department of Labor and Training, the Rhode Island State Department of Human Services, and individual sponsors which provide training, support services, employment skills and job placement to unemployed, underemployed or dislocated workers. We also provide support services to employers and employees by providing skill training that fits the needs of employers. We house an excellent program in Computer Assisted English Language Learning (